Demand Management

There is web-based front end to ITG and a separate piece of software called the Workbench that controls configuration of the various modules including Demand Management.

Demand Management manages all demand ("keep the lights on", "Operational" and "Strategic") placed on an Organisation. It captures demand in a conceptual "funnel". Effectively, demand is held in a central repository, that will the correct configuration, can allow any employee to see any other employees workload.

For more information on Demand Management go to the following link:
http://www.mercury.com/uk/products/it-governance-center/demand-management/